Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Royal Ace Casino, we believe gambling should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose and set strict limits on both time and expenditure.
If you find yourself gambling more than intended or experiencing negative consequences from your gambling activity, we encourage you to seek help immediately.
Age Verification
Royal Ace Casino is strictly for players aged 18 years and over (or the legal gambling age in your Australian state or territory, whichever is higher). We verify all players' ages during registration. If you are under the legal age, you must not use this service.
Warning Signs of Problem Gambling
Please be aware of these warning signs, which may indicate a gambling problem:
- Chasing losses by gambling with increasing amounts of money
- Hiding gambling activity or lying about time spent gambling
- Gambling with money needed for essential expenses (rent, bills, food)
- Neglecting family, friends, work, or studies due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Increasing the amount or frequency of gambling to feel the same excitement
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or cope with negative emotions
- Borrowing money or accumulating debt to fund gambling
- Experiencing financial difficulties due to gambling losses
If you recognise any of these signs in yourself or someone you know, it is important to seek help immediately.
Self-Help Tools & Responsible Gambling Features
Royal Ace Casino provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you spend.
- Loss Limits: Establish maximum loss amounts to prevent excessive losses.
- Reality Checks: Enable pop-up reminders during gaming sessions to help you stay aware of time and money spent.
- Session Time Limits: Set automatic session timeouts to prevent extended play.
- Self-Exclusion: Temporarily or permanently exclude yourself from the platform if you need a break or feel you are losing control.
- Account Closure: Close your account if you wish to stop gambling entirely.
If you wish to use any of these tools, please contact our customer support team or access your account settings.
Support Organisations & Resources
If you or someone you know is struggling with gambling, professional help is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for people concerned about problem gambling.
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support for problem gambling. - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for responsible gambling.
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline and resources for problem gambling.
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support for gambling addiction in German-speaking regions.
If You Need Help, Reach Out Today
Problem gambling can affect your finances, relationships, and mental health. You are not alone, and help is available. If you or someone you care about is struggling with gambling, please contact one of the support organisations listed above. These services are confidential, free, and staffed by trained professionals who can assist you.
Remember: seeking help is a sign of strength, not weakness. The sooner you reach out, the sooner your life can improve.